links for 2011-09-01

• Is the 90-9-1 Rule for Online Community Engagement Dead? [Data] | CustomerThink
  According to Paul Schneider, more people are getting involved in online communities than initially thought.
  (tags: community engagement socialmedia research journalism metrics statistics participation teaching)
• The Anatomy of a Social Media Crisis
  Ranting about poor service via social media is commonplace, which is why it should be dealt with carefully.
  (tags: socialmedia facebook social media crisis socialnetworking internet social-media)
• Meet The Young Designer Behind The Washington Post’s Infographics – Forbes
  Great examples of informative infographics created at the Washington Post.
  (tags: journalism data visualization design washington mapping datavisualization infographics)
• “Don’t be a dick” – the golden rule of news website comment threads
  This blog by Martin Belam sums up the situation faced by many community managers, many of the people writing comments are not engaging their brains. It’s a very amusing read which will strike a chord with anyone who has been moderating online communities. I have been moderating and banning for 15 years and it never ceases to amaze me what people think is reasonable. I’m also amused when people criticise other people’s spelling and grammar when their own is far from perfect.
  (tags: communitymanagement moderation newspaper online comments)
• Wall Street Journal uses Foursquare list feature for hurricane evacuation centres | Editors’ Blog | Journalism.co.uk
  Foursquare’s news tip list feature was used by the Wall Street Journal to highlight the locations of evacuation centres during hurricane Irene.
  (tags: foursquare newspapers teaching crisis)
• BBC | BBC College of Journalism Blog – #bbcsms: Changing journalists’ social media mindset
  Context to the Tweet or be sacked comments from Peter Horrocks and Raju Narisetti. Journalists should tweet but need to understand how it can work to help them, as well as drive traffic to their sites. It’s all about the conversation and interaction.
  (tags: Twitter bbcsms digital internet journalism media teaching)
• Using Facebook to crowdsource a story
  This is a note within Facebook from the Facebook for journalists page. It is crowdsourced information about how journalists crowdsource on Facebook. That’s META
  (tags: facebook crowdsourcing teaching)

links for 2011-05-25

• The Ten Commandments for journalists (or are they?) | Social Media NZ
  It is always important to remember social media is a tool, beware of perceptions and be professional.
  Bringing an element of yourself in is okay, particularly if it is your own stream. However, I have seen Twitter accounts for brands used for personal chats, and I don't think that's right.
  (tags: journalism socialmedia teaching)
• 5 Easy Ways to Liven Up Your Facebook Stream
  More tips from Mashable on how to make your Facebook page lively.
  (tags: socialmedia facebook business)
• How newspapers can use Facebook more effectively | Journalism.co.uk Editors' Blog
  Examples of how Facebook has been used by the New York Times to engage with its audience.
  Mashable has also listed eight great ways to use Facebook for any brand.
  I always believe in being as human as possible and trying to avoid feeds. It's a delicate balance though.
  (tags: facebook journalism community)
• New York Times unplugs its cyborg Twitter
  This is an interesting development from the New York Times as its editors will be Tweeting directly rather than using RSS feeds.
  Tweeting as a human being is a brilliant thing, and it is important to interact with your readers. However, this is a labour intensive job.
  I started out Tweeting as a human for the newspaper I used to work for three years ago. However, there wasn't anyone to do it when I was on holiday. They all thought I was nuts (they're all on Twitter now).
  Small news teams need to a certain level of automation alongside the human voice.
  (tags: socialmedia twitter journalism teaching)

links for 2011-05-20

• KMOV puts Facebook to work covering airport tornado – Lost Remote
  KMOV-TV in the US used social media to spread news about tornados and damage quickly via social media, particularly facebook.
  (tags: socialmedia facebook crowdsourcing journalism teaching)
• #bbcsms – Cultural Change – One Man and His Blog
  An interesting summary of the first session at #BBCSMS with examples of how to encourage journalists to use Twitter and get involved with their wider community.
  (tags: twitter socialmedia teaching community)

links for 2011-05-12

• How do you make local news on Twitter engaging? | Metamedia
  Mary's article shows how the Norwich Evening News promoted its readers' poll on Twitter by being interesting and engaging.

  It is important to have a person behind a feed to give a publication a human voice and show you are listening as well as broadcasting.

  I still support the use of feeds though, as it is labour intensive to post every story up individually. I started using feeds for the newspapers I used to work on back in 2008, because there was no one to post when I was on holiday. It kept a new service alive.

  (tags: twitter localnews maryhamilton journalism newspapers socialmedia)

links for 2011-05-09

• How much traffic Twitter drives to UK newspaper sites » Malcolm Coles
  Malcolm Coles took a closer look at Twitter referrals to newspaper sites last year. Today the Pew report showing Twitter doesn't send through as much traffic as say, Facebook, has been HUGE, with a great deal of response and retweeting.
  (tags: journalism socialmedia news media twitter)
• The Media Blog: Newspapers and a changing audience
  It's very interesting to see how the UK's biggest newspapers, The Sun and The Mail, don't engage with social media very well.
  (tags: socialmedia newspapers journalism)
• How to: master online sub-editing (part two)
  It's always good to remind yourself of a few tricks.
  (tags: sub-editing online journalism)

The Future of News in Brighton

Journalists and new media folk in Brighton and Sussex are invited to join the UK Future of News Group Brighton nest.

It’s an opportunity to discuss new ideas within the news industry with like-minded people.

The first meeting on Monday, February 8, is at The Skiff in Brighton from 7.15pm.

Speakers are:

Simon Willison the man behind Wildlifenearyou.com and the Guardian’s MPs’ expenses crowdsourcing project and many other projects.

Jo Wadsworth web editor at Brighton’s Argus newspaper. Jo will be talking about building an online community and blogging.

The original UK Future of News Group set up by Adam Westbrook has held two meetings in London, with interesting speakers and great networking opportunities.

I couldn’t make it to January’s meet and felt extremely jealous reading the #fong and #futureofnews tweets.

After joining the London group I started a thread on the message board asking if any Brighton-based media folk would be interested in setting up a ‘nest’.

Withing 24 hours of my post Judith Townend of Journalism.co.uk was ready to run with the idea.

My contribution? Well, I’ve invited many  Johnston Press journalists from across Sussex.

Fingers crossed this will be a great regular event.