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According to Paul Schneider, more people are getting involved in online communities than initially thought.
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Ranting about poor service via social media is commonplace, which is why it should be dealt with carefully.
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Great examples of informative infographics created at the Washington Post.
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This blog by Martin Belam sums up the situation faced by many community managers, many of the people writing comments are not engaging their brains. It’s a very amusing read which will strike a chord with anyone who has been moderating online communities. I have been moderating and banning for 15 years and it never ceases to amaze me what people think is reasonable. I’m also amused when people criticise other people’s spelling and grammar when their own is far from perfect.
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Foursquare’s news tip list feature was used by the Wall Street Journal to highlight the locations of evacuation centres during hurricane Irene.
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Context to the Tweet or be sacked comments from Peter Horrocks and Raju Narisetti. Journalists should tweet but need to understand how it can work to help them, as well as drive traffic to their sites. It’s all about the conversation and interaction.
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This is a note within Facebook from the Facebook for journalists page. It is crowdsourced information about how journalists crowdsource on Facebook. That’s META
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Journalists were trapped in the Rixos hotel in Tripoli as rebels took the city. This Storyful tells the story from a multitude of perspectives and formats.
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Brief introduction to concept of Storify, Storyful, Bundlr, Chirpstory and Pearltrees. All useful curation tools with slightly different benefits depending on the subject matter.
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New developments at Google +1. Google + does have a great deal of potential, it's a case of getting into the habit.
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Another excellent example of Storify by Joseph Stashko for the Next Web.
Steve Jobs' resignation generated a flurry of activity on Twitter and other social media platforms. The secondary story is the reaction, which is where Storify comes into its own.
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Crowdsourced advice for aspiring journalists, and an example of how to use Chirpstory
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What the NCTJ expects from its video module.
links for 2011-09-01
Tags: comments, community, community management, Facebook, foursquare, infographics, interactive, Social media, Twitter